“Toss came highly recommended by a friend, and from our very first meeting we were stoked. We immediately felt like we’d found someone who got it. Straight away, he was able to take all our ideas, make sense of them, and help us formulate a clear, achievable plan.

That’s been the biggest ongoing benefit. Every quarter, we meet with him and walk away with clear actionables for the next few months. When you’re running a business, it’s so easy to get consumed by the day-to-day. Having someone external who knows your long-term goals and helps you break things down into bite-sized steps is huge.

It’s not just about refining what’s already there. Toss brings fresh ideas to the table and helps us figure out how they fit into the bigger picture. It’s a really collaborative process, and it’s helped us grow as a business in ways we couldn’t have done alone.

Over the years, we’ve built up a lot of trust between us. Enough that he can say, “That’s a dumb idea,” and we’re not offended. Or he’ll hear something and say, “Wait, let’s expand on that,” and we know it’s worth exploring. The way he cuts through the BS makes it easy to have tough conversations. He talks the way we talk, it’s not intimidating, it’s very human. We look forward to our meetings! They’re quick, efficient, and productive: great idea, dumb idea, not yet – done.

We’ve learned so much through working with Toss. He’s taught us to trust our instincts, to back ourselves and stay in our own lane, instead of comparing ourselves to others. On a practical level, we’ve also gained a much stronger understanding of how business works. Not just systems and processes, but real financial literacy. It’s not about being good with numbers; it’s about understanding how to make smart decisions.

Since working with Toss, we’ve definitely seen growth in our sales and more confidence in how and where we invest. He’s helped us prioritise in ways we wouldn’t have previously, and the results speak for themselves.”